Who we are
This website is operated for Hare's Garden. For customer orders, enquiries and florist services, Hare's Garden is the business responsible for the personal information collected through this website.
You can contact Hare's Garden at support@websitesforflorists.com or by post at 123 High Street, London, SW1A 1AA, United Kingdom.
Information we collect
We may collect information that customers provide directly, including names, email addresses, phone numbers, billing and delivery details, recipient details, order notes, enquiry messages and consultation requests.
When a customer places an order, payment information is processed by the payment provider. The florist does not store full card numbers on this website.
We may also collect technical information such as pages visited, device type, browser details and cookie preferences, where this is enabled and permitted.
How we use information
We use personal information to process orders, arrange delivery or collection, respond to enquiries, provide consultations, manage customer accounts, prevent misuse of the website, comply with legal obligations and improve the website experience.
If marketing messages are offered, they should only be sent where the customer has consented or where another lawful basis applies.
Lawful basis
The lawful basis may include contract, where information is needed to fulfil an order or enquiry; legitimate interests, such as running and improving the florist business; legal obligation, such as tax and accounting records; and consent, such as optional marketing or non-essential cookies.
Who we share it with
Information may be shared with service providers that help run this website and fulfil customer requests. This may include Websites For Florists as the website platform provider, payment processors, delivery partners, email or messaging providers, analytics providers and professional advisers.
Information may also be shared where required by law, regulation, fraud prevention or a lawful request from a public authority.
Cookies and analytics
This website may use essential cookies to make the site work, remember basket contents and support checkout. Analytics cookies or similar technologies are used only where enabled and accepted through the cookie notice.
How long we keep it
Personal information is kept only for as long as needed for the purpose it was collected. Order and accounting records may be kept for legal, tax or business record requirements. Enquiry information may be deleted sooner when it is no longer needed.
Your rights
Depending on where you live, you may have rights to access, correct, delete, restrict or object to the use of your personal information. You may also have the right to withdraw consent where consent is the basis for processing.
To make a request, contact Hare's Garden at support@websitesforflorists.com. If you are in the UK and are unhappy with how your information is handled, you can contact the Information Commissioner's Office at ico.org.uk.